Privacy Policy

At Tranquilla Calm, your privacy is important to us. This policy explains how we collect, use, store, and share your personal information when you visit www.tranquillacalm.com (“the Site”).

What Type of Information Do We Collect?

We may collect the following types of information:

• Information you enter on our website or provide by other means
• Internet Protocol (IP) address used to connect your device
• Login, email address, password
• Computer and connection details
• Purchase history and payment details (including credit card information)
• Session data such as page response times, visit duration, page interactions, and      browsing methods
• Personally identifiable information (name, email, password, communications)
• Comments, feedback, reviews, and personal profile

How Do We Collect Information?

We collect personal information when you:

• Register ore place an order
• Subscribe to our mailing list
• Contact us directly
• Fill out forms, surveys or take part in promotions

We only use your personal information for the specific purposes stated in this policy.

Why Do We Collect Such Personal Information?

We collect Non-personal and Personal Information to:

1. Provide and operate our services
2. Offer customer service and technical support
3. Communicate important service updates and promotional offers
4. Generate aggregated statistical data to improve our services
5. Comply with legal and regulatory requirements

How Do We Store, Use, Share and Disclose Your Information?

Our website is hosted on 123-Reg. 123-Reg provides the online platform that allows us to offer our services. Your data may be stored through 123-Reg’s data storage, databases, and applications, all of which are securely stored behind firewalls.

How Do We Communicate With Site Visitors?

We may contact you to:

• Provide updates or support related to your account
• Troubleshoot issues or resolve disputes
• Collect fees
• Ask for feedback or conduct surveys
• Share news or promotional information
• Enforce our terms or meet legal requirements

We may contact you via email, telephone, SMS, or postal mail.

How Do We Use Cookies and Other Tracking Tools?

Our website uses cookies and similar tracking tools to improve your experience and understand how visitors interact with the site. These may include:

• Essential cookies – Necessary for core website functions (e.g. keeping you logged in or saving your cart).
• Analytics cookies – Used to collect data on site usage, such as through Google Analytics or Reg-123 Analytics.
• Functionality cookies – Remember your preferences and settings.
• Marketing cookies – Help display ads relevant to you on other websites or platforms.

By using this site, you agree to the use of these cookies. You can manage or disable cookies through your browser settings.  To learn more about cookies, visit: www.allaboutcookies.org

How Can You Withdraw Your Consent?

If you no longer want us to process your personal data, please contact us at:
📧 info@tranquillacalm.com

Privacy Policy Updates

We may update this policy from time to time. Changes will take effect immediately when posted on this page. If we make significant changes, we will highlight them here so you’re aware of what’s new.

Contact Us

If you would like to access, correct, amend, or delete any personal data we hold about you, please get in touch:
📧 info@tranquillacalm.com

Last updated: 01/05/2025